We endeavour to deal with all returns as promptly as possible within the restraints of our suppliers.
All unwanted goods must be returned:
In original condition and packaging, with all aspects accounted for i.e tags, bubble wrap, seals etc.
Must be returned and received within 14 days of receipt of order
Items supplied in sealed packaging that have been opened are non-refundable and non-exchangeable.
In line with your cancellation rights, returns and refunds, any claims for damages or shortages must be made in writing within 24hrs.
Faulty goods will be fully refunded subject to the manufacturers deeming the goods are faulty. This can take up to 10 working days of the item being returned and received.
Any damaged parcels must be signed for ‘As Damaged’.