FAQs

UK delivery starts from £5.00. We offer a range of delivery services depending on the product, dispatch location and delivery address, including Royal Mail 24 Hour and 48 Hour Tracked, 1st Class (signature required), Special Delivery and DPD UK Next Day where available.

Some products may be dispatched from our international warehouse and can take longer to arrive. The delivery options and exact cost for your order will be shown at checkout.

If you're outside the UK and would like to place an order, please email sales@dressed2digress.co.uk before ordering and we'll be happy to check availability and provide a personalised shipping quote.

We work with a small number of specialist suppliers, so larger orders sometimes ship from more than one location. If that applies to your order, you may receive it in separate parcels, occasionally on different days. This is normal, and every item you ordered is on its way.

Our standard website checkout and delivery service is currently available within the UK only.

If you're located outside the UK and would like to order from Dressed 2 Digress, please email us at sales@dressed2digress.co.uk before placing your order. We're happy to consider international orders on an individual basis and will check product availability, confirm whether we can deliver to your destination, and provide a personalised shipping quote and estimated delivery time.

Please note that international orders may be subject to customs duties, import taxes or local charges imposed by the destination country. These charges are the responsibility of the recipient and are not included in our prices unless specifically stated.

We want you to love what you've ordered. To start a return, email us at sales@dressed2digress.co.uk within 24 hours of receiving your order, quoting your order number, then send the item back to us within 14 days. Items must still be part of our current range, unworn, unwashed, and unsoiled with all original tags attached, and returned in their original, unbroken packaging.

For hygiene reasons, items including lingerie, swimwear, and bodysuits must have any hygiene seal or liner intact and unbroken. We're unable to accept these back if the seal has been removed or broken.

Email sales@dressed2digress.co.uk within 24 hours of delivery with your order number. We'll confirm whether your item is eligible and send you instructions for sending it back.

Once we've received and inspected your return, approved refunds are processed to your original payment method within 5 business days.

Email sales@dressed2digress.co.uk with photos as soon as possible. Our usual hygiene and packaging conditions don't apply in these cases, and we'll sort it out for you.

We stock lingerie, clubwear, and platform heels from a range of brands, each with its own size guide. Check our Size Guides page for measurement charts by brand before you order.

Fit varies by brand, which is why we publish a separate size guide for each one. If you're between sizes, check the specific brand's guide on our Size Guides page before ordering.

Email us at sales@dressed2digress.co.uk and we'll be glad to help.